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Steven German & Jim Gavitt from The Harrier Group share the journey from analog, to toner, to Inkjet

This film explores the transformation of the Harrier Group, a company that began as a single photo-printing operation in the United Kingdom and, over time, became part of a much larger global production network. Nearly two decades ago, the operation consisted of one building and one digital production area alongside traditional silver-halide photo processing. From those early days with a handful of digital presses producing cards, calendars, books, and posters, the business expanded significantly. As it grew, the company eventually became part of a wider international organization, connecting its production capabilities with other photo-printing specialists around the world. Today, Harrier operates as part of a global structure that includes District Photo in the United States and Prima Printing in Australia. Each company maintains its strong local brand and heritage, but together they form an interconnected production ecosystem that shares expertise, technology, and operational resources across continents. The film follows this journey through the voices of the people behind the company, revealing how the photo industry has evolved—from traditional chemistry-based production to digital printing and now to large-scale inkjet manufacturing. It also shows how collaboration between facilities, shared workflows, and internal software development enable the group to manage enormous seasonal demand while maintaining flexibility throughout the year. Ultimately, this is a story about transformation—not only of a company that grew and was integrated into a global production network, but also of an entire industry moving rapidly toward faster, more automated, and more scalable print technologies.

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Jorge Luis Rodríguez · President · Servi Impresos ·

Español: (English below)
Entre impresores se dice que tenemos tinta en las venas, y para Jorge Luis Rodríguez eso es una realidad. Como representante de Servir Impresos, empresa fundada por su padre en 1970, Jorge ha dedicado más de 35 años a desarrollar un negocio especializado en la maquila de impresión offset. Desde la preprensa y las placas hasta la impresión y los acabados, Servir Impresos ayuda a otros impresores a entregar trabajos de alta calidad a sus propios clientes, con precios competitivos, tiempos de entrega confiables y un servicio cercano. En este video, Jorge comparte la historia de la empresa, cómo ha evolucionado el negocio después de la pandemia y cómo sus prensas Heidelberg y su flujo de trabajo integral les permiten apoyar a sus clientes a lo largo de todo el proceso de impresión.

English:
Printing is often said to run in our veins, and for Jorge Luis Rodríguez, that couldn’t be more true. As the representative of Servir Impresos, a company founded by his father in 1970, Jorge has spent more than 35 years building a trusted printing service focused on offset outsourcing. From prepress and plates to printing and finishing, Servir Impresos helps printers deliver high-quality work to their clients at competitive prices, with reliable turnaround times and a commitment to customer care. In this video, Jorge shares the company's story, how the business has evolved after the pandemic, and how their Heidelberg presses and full in-house workflow enable them to support customers throughout the entire printing process.

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Architect Rune Veile · URBAN POWER · at the NON-EVENT26

In this inspiring and visually rich presentation, Rune Veile, co-founder of Urban Power, takes the audience on a journey through contemporary Danish urbanism and the challenges shaping our cities. Founded around 12 years ago with two partners, Urban Power works at the intersection of buildings, landscape, and urban planning, guiding clients through complex processes that often span 5, 10, or even 15 years. Many of the projects shown are still evolving—reflecting the long-term nature of meaningful urban transformation. Rune Veile outlines the urgent issues facing Denmark: rising CO₂ emissions from inefficient housing and demolition, biodiversity loss, increasing car dependency, flooding from cloudbursts and sea level rise, and the fundamental challenge of limited land in a small country. Drawing on national statistics, he highlights how each person in Denmark effectively accounts for more than 1,000 square meters of urbanized space when infrastructure, parking, and leftover areas are included. The conclusion is clear: we must use space far more intelligently. Through conceptual proposals and built projects, he demonstrates how Urban Power addresses these challenges by combining functions, reusing existing structures rather than demolishing them, thoughtfully densifying cities, integrating biodiversity into public spaces, and strengthening pedestrian and cyclist connections. Ideas such as a continuous green spine connecting fragmented natural areas across Denmark and a high-speed rail ring transforming the country into a “one-hour city” illustrate how infrastructure and ecology can be reimagined at a national scale. The presentation then moves into concrete examples around Copenhagen and Scandinavia: transforming former shipyard halls into student housing and event spaces; converting outdated office parks into mixed-use residential communities; creating “symbiosis housing” that combines offices, urban farming, kindergartens, and homes within one building; and designing community-oriented housing in wood and low-CO₂ materials. Rune Veile emphasizes identity, social interaction, and shared facilities as essential components of sustainable living—not only reducing emissions but improving quality of life. He also discusses the realities of development, including municipal regulations, affordable housing requirements, and the financial pressures shaping modern cities. Projects range from dense harbor developments to nature-integrated housing in Norway and large-scale visions for entirely new urban districts. The talk concludes on a personal note with the home Rune Veile designed and built for his own family—an experiment in climate adaptation prepared for future flooding. Constructed over three years, the house reflects both technical precision and lived experience, reinforcing his belief that architects must understand every scale of building, from national planning to the smallest construction detail. Throughout the presentation, Rune Veile makes a compelling case that cities are not just part of the climate problem—they are central to the solution. With creativity, long-term thinking, and intelligent use of space, urban environments can become more sustainable, more resilient, and far more livable.

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Nessan Cleary · Journalist · INKISH Honoree 26

In this thoughtful and candid conversation, Nessan Cleary reflects on recognition, journalistic integrity, independence, and the evolving media landscape in the printing industry. When asked about being selected as an honoree at the NON-EVENT, Cleary admits he was genuinely surprised. Known for his humility and relative privacy, he did not expect the recognition. While he appreciates being noticed, he remains pragmatic about awards, viewing them as a pleasant acknowledgment rather than a defining milestone. For him, professional validation has always been secondary to doing the work properly. Trained in newspaper journalism with a postgraduate qualification, Cleary explains that his unbiased, methodical approach is not something he developed over time but simply the craft he was taught. He draws a clear line between journalism and marketing, emphasizing that he deliberately chose to fund his work independently rather than accept sponsorship or funding from the companies he covers. That decision, while financially challenging, gives him complete editorial freedom — something he considers far more valuable than commercial security. The conversation explores how journalism has changed, particularly in terms of speed, global publishing cycles, and audience expectations. While publishing is faster today, Cleary believes depth still matters more than immediacy. He does not rely heavily on analytics; instead, he judges impact by direct reader feedback. Some stories that require significant effort generate little response, while others unexpectedly resonate widely — a reminder that audience engagement is often unpredictable. He also reflects on major investigative work, including coverage of controversial business dealings in the industry. Those stories highlighted both the limitations of working independently and the importance of due diligence, following the money, and maintaining journalistic standards even when navigating legally sensitive territory. Collaboration with other journalists during those investigations proved both unusual and valuable in an industry where competition is often the norm. Beyond journalism, Cleary shares insights into his personal life — his love of cooking, his diverse musical tastes ranging from classical and jazz to punk and rock, and how he uses rhythmic elements in music to shape his writing process. A former music journalist before moving into print technology, he approaches both fields with curiosity and technical interest. Printing, he notes, uniquely combines mechanical engineering with advanced digital systems — a blend that continues to fascinate him. Despite decades in the industry, he remains driven by the core principle that people need reliable, in-depth information. Technologies evolve, publishing platforms change, and reading habits shift from print to desktop to mobile, but the need for accurate, independent reporting remains. In his view, version “2.0” of journalism is not about reinvention — it is about maintaining integrity while adapting to new formats. The discussion concludes with reflections on industry events, collaboration, and the value of creating spaces where people can exchange ideas openly. For Cleary, the most important thing remains clear: follow the money, maintain independence, and provide readers with information they can trust.

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Laurel Brunner · Managing Director · Digital Dots · INKISH Honoree 2026

In this engaging and wide-ranging conversation, Laurel Brunner reflects on a life shaped by curiosity, movement, music, technology, and an enduring passion for the printing and publishing industry. From her love of dancing—fueled by a lifelong connection to music and an energetic personality—to her international upbringing between London, Germany, New York, and California, she shares how cultural mobility shaped her worldview. After leaving a conventional life in the UK at just 21, she moved back to the United States, studied linguistics and English literature at University of California, Los Angeles, and supported herself through college by working with Jonathan Seybold. What began as a temporary typing assignment evolved into a formative role within the Seybold organization, helping build what would become one of the most influential platforms in desktop publishing and digital prepress. She reflects on the early days of desktop publishing, the revolutionary shift from traditional prepress workflows, and how those foundational years directly connect to today’s digital data-driven publishing ecosystem. The work done then, she explains, laid the groundwork for a world where digital content creation and distribution are accessible to anyone—from novelists to global brands. Now at 69, Brunner remains deeply engaged in the industry, even as she balances technical writing with her desire to focus more on fiction. As a convenor within an international standards technical committee focused on graphics technology and sustainability, she leads a global working group developing standards for sustainable print. Sustainability, she explains, has always been personal—driven by an intolerance for waste and a belief that efficiency and environmental responsibility can coexist with commercial success. The conversation explores generational change, industry reinvention, and the tension between what leaders say and what they are willing to give up. She reflects on how innovation often comes from necessity, recalling how the prepress revolution forced companies to become more efficient to survive. The same logic, she argues, applies to sustainability today: real progress often follows commercial incentives. She also discusses the challenge of being heard in a fast-moving information landscape, the importance of writing in ways that resonate, and how global collaboration—sometimes from the most unexpected places—helps shape meaningful industry standards. Receiving recognition for her work came as a surprise, especially since she considers herself more of a behind-the-scenes contributor than a visible industry personality. Yet her influence spans decades of transformation in publishing, digital workflows, and sustainability advocacy. The conversation concludes with reflections on the power of publishing itself. Whether through newspapers, books, labels, or digital substrates, she describes printing as the vehicle through which society shapes and shares knowledge. Events that bring people together person-to-person—without corporate filters—remind her of the early Seybold seminars, where innovation was born in conversation as much as in conference sessions. A thoughtful and energetic dialogue about global perspective, sustainability, generational responsibility, and the enduring belief that publishing—at its core—shapes how we understand the world.

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Ferdinand Rüesch · Brand Ambassador · Gallus & Heidelberg · INKISH Honoree 2026

In this in-depth and personal conversation, Ferdinand Rüesch reflects on legacy, responsibility, and what it truly means to step into his father’s shoes at Gallus. As a third-generation leader, he took over the family company in 1990 during a time of industry crisis and personal uncertainty. He shares the emotional and professional impact of being called home before finishing his MBA, the powerful moment when his father handed him the keys to an empty office, and the realization that the future of Gallus was now his to shape. Rüesch speaks candidly about losing his father—not only as the founder of the modern company, but as a mentor and trusted advisor—and the challenge of finding his own leadership style rather than copying the previous generation. From starting as a mechanic apprentice in 1974 to leading the business through decades of transformation in the printing industry, he describes how the company was never just work, but life itself. The conversation explores leadership, chemistry, and long-term relationships in business. Known for building close connections with customers around the world, he reflects on the importance of personality, standing firm in one’s opinions, and knowing when to step forward—or step back. He shares insights into balancing authority with humility and explains why reading people is an essential leadership skill. Away from the factory, he opens up about family life, cooking, barbecuing, maintaining a wine cellar, photography, and his love of classic music from The Beatles, Fleetwood Mac, and Dire Straits. He also reflects on travel—once dominated by early business flights, now increasingly enjoyed at a different pace—and how the foundation built by his grandfather and father created not only a company, but a platform for a meaningful family life. As he gradually steps back from daily operations, Rüesch explains how his role has evolved. He no longer walks the factory floor giving instructions; instead, he is called upon when needed—trusted for experience, perspective, and instinct. It is a transition built on mutual respect. The dialogue concludes with reflections on recognition, influence, and the importance of creating spaces where people in the industry can speak openly and connect person-to-person rather than just business-to-business. For Ferdinand Rüesch, appreciation is not about titles or medals, but about sharing experiences, bringing people together, and remembering that industry, at its core, is about people.

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Embellishment done right! · Marcus Short, Richard Pacey & Jordan Pugh · Qualvis Print & Packaging

It's difficult to decide how to start this story. It's about a print and packaging company in Leicester investing in new technology. A new Koenig & Bauer press and a new folding/gluer, also from Koenig & Press. In a way, enough, but there is more to it, because the configuration of the printing press is as such unique, and as Richard Pacey explains, maybe the only one in the world. A seven-color with three coaters. But doesn't that lead to the more obvious question, why? And that's really the story. Qualvis is a print and packaging company that has specialized in high-end packaging. As we sit in the meeting room before the filming, tons of samples are placed on the table, and, of course, we look at them. Marcus Short asks us - so how do you think it's made? It looks like overprinted coldset, yet it has a different shine, and it's still the best option. And here is what Qualvis has developed over the years. Instead of using cold foil, Qualvis has developed Q-lustre. It's a flexo-printed, reflective silver color, UV-dried, and ready to be overprinted, just like a cold foil. The result is a stunning print with a metalization that actually doesn't have any metalization, as we know. It's more sustainable because it doesn't use a foil carrier, the company claims, and customers like what they see. Combined with a fast folding/gluer, the company's existing blue Koenig & Bauer Rapida press, and a few BOBST die-cutters, the company is well set for the future, and the three gentlemen we speak with are all game and ready. This was a fun job!

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Mark Nixon · Global Strategic Account Director · AVT

In this conversation, Morten B. Reitoft from INKISH sits down with Mark Nixon to explore a career that began on the shop floor of a printing company at just fifteen years old and has since evolved into a global role within print inspection and automation at AVT. Mark shares the accidental but formative start that pulled him into print, the appeal of the smells, the pace, and the constant problem-solving, and how those early experiences shaped a lifelong connection to an industry that changes minute by minute. Together they reflect on how print differs from many other manufacturing sectors, why its technical complexity is often underestimated, and how careers in print rarely follow a straight, pre-planned path. The discussion moves into Mark’s transition from market-creating companies to a business focused on efficiency, repeatability, and waste reduction, and how inspection systems have shifted from being seen as a necessary evil to becoming a core part of lean, profitable production. They talk openly about quality control, customer expectations, and the idea that it is better to prevent problems from reaching the customer in the first place than to argue about them afterward. Mark explains how modern inspection goes far beyond finding faults, integrating deeply with workflow automation to identify, remove, and replace errors before delivery. The conversation also looks ahead, touching on where inspection technology is heading, the growing importance of speed, intelligence, and customization, and the role of close collaboration with customers and other technology providers. Mark reflects on joining an independent, established company that now operates with a startup mindset, the opportunities that come with it, and how decades of experience across different print technologies can be brought together to drive the next phase of innovation. It’s an honest, wide-ranging discussion about print, technology, business, and the value of staying curious in an industry that never stands still.

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Building a Packaging Powerhouse Through People, Process, and Technology with Koenig & Bauer

Paul Densley, Managing Director of Castle Color, shares his journey from the newspaper print industry to leading one of the UK’s most respected and technically advanced packaging companies. In this film, Paul talks openly about Castle Color’s philosophy of people, process, and technology, and how that mindset has shaped everything from investment decisions to customer relationships. He explains why Castle Color focuses on being an embedded supply partner, how continuous training and process understanding sit at the core of the business, and how technology is used to enhance people rather than replace them. The conversation goes deep into Castle Color’s expertise in fiber-based packaging, including cartons, advanced barrier coatings, and highly specialized blister card technologies that are guaranteed to seal. Paul outlines the company’s diverse customer base across food, healthcare, hygiene, personal care, and sporting goods, and explains why the type of packaging matters more than the size of the customer. Paul also reflects on Castle Color’s disciplined approach to machinery investment, including rigorous testing, supplier comparisons, and the long-term impact of choosing the right technology partner. He shares real-world experience of consolidating production onto fewer presses while increasing productivity, retaining and retraining staff, and building strong, long-term relationships with suppliers. Looking ahead, Paul discusses the future of fiber-based packaging, sustainability, and how Castle Color plans to continue pushing the boundaries of packaging technology and design over the next decade.

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Is AI a useful tool or a threat to a brand? · Gee Ranasinha · CEO · Kexino

Happy New Year, and welcome to INKISH’s first interview of 2026. Morten Reitoft is joined by his good friend Gee Ranasinha for a wide-ranging conversation about AI, with a particular focus on generative AI and what it really means for marketing, creativity, branding, and trust. They unpack the difference between machine learning, generative AI, and agentic AI, discuss why tools alone don’t replace human judgment, and explore how brands risk becoming generic if technology is used without intent. The discussion moves from AI in marketing and design to bigger questions about authenticity, differentiation, security, and the future value of human creativity in an AI-driven world. I asked ChatGPT if it believes that Generative AI can be a threat to brands - and here is its answer: Yes — generative AI can be a threat to a brand, but only under certain conditions. Generative AI becomes a threat when it is used as a shortcut rather than a tool. If a brand relies on AI to produce content without clear direction, taste, or accountability, the result often drifts toward generic, formulaic output. Over time, this can erode distinctiveness, making the brand harder to recognize and easier to replace. When everything starts to look and sound “AI-made,” audiences subconsciously read it as inauthentic, low-effort, or interchangeable. The real risk is not the technology itself, but the loss of human judgment. Brands are built on consistency, intent, and emotional resonance — things that require someone to decide why something should exist, not just how it can be produced. If AI is allowed to define tone, visuals, or messaging without strong brand governance, the brand can slowly hollow out, becoming a polished shell that says nothing meaningful. Used correctly, however, generative AI is not a threat at all. It can accelerate ideation, lower production friction, and help teams explore more options in less time. When guided by clear brand principles, human taste, and strategic oversight, AI can strengthen a brand rather than weaken it. In that sense, AI raises the floor of execution — but it does not raise the ceiling. Brands that continue to stand out will be the ones that use AI to move faster, not the ones that let AI decide who they are. In short: generative AI threatens brands that surrender authorship to it. Brands that treat it as an assistant, not a substitute, will be just fine.

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Trevor Schroeder · Director of Product & Solutions · PageWide T700i · HP

This video features Trevor Schroeder discussing how HP approaches print as a set of distinct segments, shaped by long experience in areas such as photo printing, publishing, direct mail, and commercial print, and more recently by rapid growth in packaging. He reflects on the industry’s shift from analog to digital and how similar transformations are now playing out across all segments, with inkjet packaging standing out because of its speed, quality, and ability to handle very high volumes. Labels and packaging are described as a significant growth opportunity within HP’s portfolio, combining inkjet and liquid electrophotography technologies.

The conversation explains how packaging differs from other print segments due to supply chain complexity, large repeat volumes, and increasingly unreliable forecasts. Digital printing, supported by more interconnected software and ERP systems, enables faster responses to changing demand. Schroeder also addresses material and substrate challenges, including long or unpredictable lead times and strong demand driven by the shift from plastic to paper, particularly in Europe. These trends require manufacturers to reassess strategies, understand their customers’ needs, and invest in the right equipment.

The video also touches on material science collaboration across the value chain, ongoing consolidation in the packaging industry, and the importance of manufacturing efficiency beyond the press itself. Digital production is presented as a way to optimize entire plant workflows, free up constrained capacity, and unlock growth within existing assets. The discussion concludes with insights into HP PageWide Industrial’s focus on high-throughput, integrated systems and platform-based investments designed to adapt to evolving packaging and corrugated market demands.